Shipping Policy

We carefully prepare every INNA YANOK order and want your jewelry to arrive safely and beautifully.

Processing Time

Orders are typically processed and prepared for shipment within 3–5 business days.

Business days do not include weekends or U.S. holidays. Processing time is separate from carrier transit time.

Once your order has shipped, you will receive a confirmation email with tracking information.

U.S. Shipping

At this time, INNA YANOK ships within the United States only.

Our shipping options are:

Complimentary standard shipping on all U.S. orders
$39.95 expedited shipping for time-sensitive orders

Orders are shipped primarily via USPS.

Expedited shipping upgrades the carrier transit service but does not automatically shorten our standard 3–5 business day processing time.

If you need your order by a specific date, please contact us before placing your order. We will do our best to accommodate time-sensitive requests whenever possible.

Tracking & Insurance

All orders include tracking.

Because our jewelry is valuable and often created in limited quantities, shipments may also be insured for their value.

For higher-value orders, signature confirmation may be required to help ensure safe delivery.

Delivery Times

Delivery times vary depending on the destination and carrier service selected.

Please note that carrier transit times are estimates and may occasionally be affected by weather, holidays, or other circumstances outside our control.

Shipping Address

Please review your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible. We will do our best to update the address before the order ships, but we cannot guarantee changes once a package has entered the carrier network.

If a package is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply to resend the order.

Lost or Delayed Packages

If your package appears significantly delayed or cannot be located, please contact us and we will help you review the tracking information and, when appropriate, work with the carrier to investigate.

Please note that carrier investigations may require additional processing time.

Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please first check around your property, with household members or neighbors, and with your local carrier.

If the package still cannot be located, contact us as soon as possible so we can assist you with the next steps.

Damaged Packages

Please inspect your order upon arrival.

If your item arrives damaged or there appears to have been damage during shipping, please contact us within 48 hours of delivery and include photographs of the jewelry, packaging, and shipping box.

We will work with you to resolve the issue.